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Welcome to Silk Lab!
Company Name: Holy Grail Nail Limited, trading as Silk Lab
Company Number: 14068651
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
VAT Registration Number: 424 6326 09
(hereinafter referred to the “Company” or “Silk Lab” or “us” or “our” or “we”) and you (hereinafter referred to “you” or “your” or “user” or “users” or “customers”) and shall also govern your use of https://silk-lab.co.uk/ (hereinafter referred to as the “Website” or “Site”).
Silk Lab sells Silk products and accessories through its website (hereinafter referred to as the “Product(s)”). We ship these products in the UK and internationally.
1. Acceptance of the Terms & Conditions
By accessing or using or registering on our website in any way, or by placing an order for any of our Products, or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you hereby represent that:
2. Accounts, Passwords and Security
3. Use of the Site and Products
(A) Allowed uses:
i) Directions of Use: You must follow any and all guidelines or policies or directions of use as associated with each of the services on the Site, or while placing an order for our Products.
iii) Material: For the purposes of these Terms, “material” shall mean any text, video, design, photo, sound material, or product listed on the website, whether a copyright of Silk Lab, its licensors or any third party. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on the website. You must not reproduce any part of the website or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so.
(B) Restricted uses:
i) You must not use our Products or our copyright or trademark in connection with any obscene, defamatory, violent, immoral, or illegal purposes or post.
ii) You can’t impersonate others, create duplicate accounts, or provide inaccurate information.
iii) You cannot use our Site or purchase our Products for the purpose of resale.
iv) You cannot breach or circumvent or attempt to break or circumvent ourauthentication and security processes and measures of our systems or networks.
v) You must not misuse or interfere with the website or try to access them using a method other than the interface and the instructions that we provide. You may use the website and our Products only as permitted by law and as per the directions provided by us.
vi) You must not:
vii) You must not use our website in any way that causes, or may cause, damage tothe website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
viii) You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
ix) You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website, without our express written consent.
In case of your violation or non-compliance of any of the terms mentioned in this Terms & Conditions, we reserve the right to suspend or terminate your account or your access to the website at our sole discretion.
4. Ownership Rights
This Website, domain (https://silk-lab.co.uk/ and all related domains), all of our Products, logos, content, designs, trademarks, trade dress, trade name, shall remain the sole property of the Silk Lab or its licensors (as the case may be).
Your use of or access to this website or purchase of the Products shall not in any way transfer or assign to you any ownership or other proprietary rights in or to this website, Products, any content published by us or our licensors or third parties.
This Website, the Products, and the content, including but not limited to the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant Intellectual Property laws, rules and regulations.
Trademarks, trade names and designs appearing on this website and our Products are the exclusive property of, or are licensed to the Silk Lab and are protected. No use of a trademark, trade dress, trade name or design appearing on this website or our Product packaging may be made without the prior written permission of Silk Lab.
6. Links to Third-party Sites
The website might contain links to third-party websites and services. For example, the website works with third party payment service providers to provide you the most convenient payment options.
Such third-party links are not under the control of Silk Lab, and Silk Lab is not responsible for any third-party links. Silk Lab provides access to these third-party links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to third-party links.
7. Orders, Payments and Taxes
All orders are subject to acceptance and availability, and you agree to pay for the products that you purchase on our website, and you authorize us (or our third-party payment gateway service providers) to charge your debit or credit card or process other means of payment for those payment. You shall be responsible to bear all the applicable taxes and duties (wherever applicable). We reserve the right to modify the prices of our products, or discontinue certain Products at any time at our sole discretion without any prior notice. For details in respect of returns or exchanges or refunds, please refer to our Refund Policy posted on the website.
8. Legal Disclaimer
The website, and all its products are provided on an “as-is” and “as available” basis, and Silk Lab (and our owners, partners, licensors and affiliates) expressly disclaims any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of quality, suitability, desirability, reliability, completeness, safety, merchantability, fitness for a particular purpose, quiet enjoyment, accuracy, or non-infringement. We make no warranty that the website, its products, will meet your requirements, will be of a quality that you expect, or will be safe.
9. Limitation of Liability
a) To the maximum extent permitted by law, in no event shall the Company (or our owners, partners, licensors or affiliates) be liable to you or any third party for any damage, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of our Products, or relating to your inability to use or purchase from, the Site, even if Silk Lab has been advised of the possibility of such damages. Access to, and use of, the Site is at your own discretion and risk, and you will be solely responsible for any damage whatsoever.
b) To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to the amount of your order in question placed in the last 1 (one) month. The existence of more than one claim will not enlarge this limit.
10. Legal Action
If you are found to be degrading, tarnishing, maligning the image, goodwill or reputation of Silk Lab, by spreading hate, insulting, false, fake reviews or engaging in mala fide actions against the above, strong legal actions will be taken immediately.
You acknowledge to defend, indemnify and hold Silk Lab, our owners, affiliates, subsidiaries, directors, officers, employees, agents, partners, and any other licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable Legal Counsel’s fee, made by a third party, relating to, or arising from:
12. Governing Law, Jurisdiction and Dispute Resolution
Governing Law: The Terms and any dispute arising from the same will be governed by the law of England and Wales, and by using the Site you irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales.
Dispute Resolution: Unless provided otherwise by the applicable law prevailing in your jurisdiction, all disputes must first be attempted to resolved amicably, failing which, such controversy, conflict or dispute shall be finally settled by the Courts of England and Wales.
When you use the website or send emails to Silk Lab, you are communicating with us electronically. You consent to receive physically or electronically any communications related to your use of this website. Silk Lab will communicate with you by post or by email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address and/or by posting it to your address as available with us. If You want to give a notice to us, you can do so by sending us an email to email@example.com.
15. Designated Officer
16. Feedback and Information
We welcome your questions or comments regarding the Terms. You can write to us via email: firstname.lastname@example.org.
Last updated on 6 March 2022.