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COOKIE POLICY

Last updated on 6 February 2022

This policy describes how we use cookies on https://silk-lab.co.uk/, as well as any other sub-links, or related mobile website (the “Site”).

Our Company details are as follows:

Company Name: Holy Grail Nail Limited, trading as Silk Lab
Company Number: 14068651
Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ 

VAT Registration Number: 424 6326 09

We recommend that you also consult our Privacy Policy for additional information on how we collect and use information collected from visitors to the Site. This policy is effective from the ‘Last Updated’ date mentioned above. Your continued use of the Site after that will signify your acceptance of this policy. We may modify this Agreement without notifying you, so please check back often for updates.

By using the Site, you agree that we can use the cookies described in this Cookie Policy. You may stop cookies by changing the settings in your browser (more information on how to do this is provided below).

WHAT ARE COOKIES?

Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a website. Cookies can be recognized by the website that downloaded them — or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

WHAT ARE COOKIES USED FOR?

Cookies do lots of different jobs, like helping understand how the Site is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

Since our website is hosted on WordPress, therefore WordPress puts certain cookies on our website to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:

WHAT TYPES OF COOKIES DO WE USE?

In order to provide you with the best browsing experience, our website uses Required Cookies, Analytics & Performance Cookies, and Advertising Cookies on the Site. You can find out more about each of these kinds of cookies below.

REQUIRED COOKIES:

These cookies are essential for WordPress websites and services to perform basic functions and are necessary to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.

List of Required Cookies used on the website:

Sr. No.COOKIE NAMEFUNCTION
1__ssidFor processing payment and to aid in fraud detection.
2__stripe_sid / __stripe_midFor processing payment and to aid in fraud detection.
3_longreads_prod_newAuthentication for Longreads.com Member accounts. Only active when logged in, on *.longreads.com domains.
4akm_mobileStores whether a user has chosen to view the mobile version of a website.
5botdlangUsed to track the language a user has selected to view popular blogs in.
6country_codeUsed in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to rememberthe visitor’s country.
7csrftokenPython/Ajax security cookie used on accounts.longreads.com.
8forterTokenFor processing payment and to aid in fraud detection.
9landingpage_currencyDefines the currency displayed in WordPress.com landing pages.
10pd_dashboardRecords last used folder in Crowdsignal dashboard so it can be reopened upon user’s next visit.
11PD_USER_AUTHLogin cookie used to identify Crowdsignal user.
12sensitive_pixel_optionRemembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept.
13twostep_authSet when the user is logged in using two factor authentication.
14wordpress_logged_in*Checks whether or not the current visitor is a logged in WordPress.com user.
15wordpress_test_cookieChecks if cookies are enabled to provide appropriate user experience.
16wp-settings-{user_id}Persists a user’s wp-admin configuration.
17wp_sharing_{id}Tracks whether or not a user has already performed an action.

ANALYTICS & PERFORMANCE COOKIES:

These cookies allow WordPress to optimize performance by collecting information on how users interact with its websites, including which pages are visited most, as well as other analytical data. We use these details to improve how its websites function and to understand how users interact with them.

List of Analytics & Performance Cookies used on the website:

Sr. No.COOKIE NAMEFUNCTION
1__pdvtUsed in log of Crowdsignal survey data to aid in debugging customer problems.
2_hjIncludedInSample mp_6d7c50ad560e01715a871a117a2f bd90_mixpanel
optimizelyBuckets optimizelyEndUserId
__hstc
hubspotutk
optimizelySegments
Gathers information that helps us understand how visitors interact with our websites, which allows us to create a better visitor experience.
3abUsed for “AB testing” of new features.
4nux_flow_nameIdentifies which user signup flow was shown to the user.
5tk_ni / tk_ai / tk_qsGathers information for our own, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience.
6tk_*rReferral cookies used to analyse referrer behavior for Jetpack connected sites using WooCommerce.
7wp-affiliate-trackerRemembers the ID of the affiliate that referred the current user to WordPress.com
8utma / utmb / utmc / utmt / utmz / ga / gat / gidGoogle Analytics. Gathers information that helps understand how visitors interact with WordPress websites, which allow it to create a better experience for its visitors.

ADVERTISEMENT COOKIES:

These cookies are set by WordPress and its advertising partners to provide you with relevant content and to understand that content’s effectiveness. They may be used to collect information about your online activities over time and across different websites to predict your preferences and to display more relevant advertisements to you. These cookies also allow a profile to be built about you and your interests and enable personalized ads to be shown to you based on your profile.

Sr. No.COOKIE NAMEFUNCTION
1ads Tracks if a visitor has clicked an ad before.
2lr_nwCounts and tracks pageviews. Used to determine whether or not to show our Membership popup message.
3wordpress_eliReduces the display of ads for repeat visitors.

HOW LONG WILL COOKIES STAY ON MY BROWSING DEVICE?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

FIRST AND THIRD-PARTY COOKIES

First party cookies are cookies that belong to us, while third party cookies are cookies that another party places on your browsing device through our Site. For example, a third-party website will place a cookie on your browsing device if you click on such a third-party website link when browsing the Site.

HOW TO CONTROL AND DELETE COOKIES THROUGH YOUR BROWSER

The browser you are using to view the Site can enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help,” “Tools” or “Edit” facility). Please note that if you set your browser to disable cookies, you may not be able to access certain parts of the Site. Other parts of the Site may also not work properly. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org/.

Do you have questions or concerns about this Cookie Policy?

In the event you have any grievance regarding anything related to this Cookie Policy, in that case you may freely write your concerns through your registered email to Grievance Officer/Designated Representative to below:

• Name: Shakira Drayton
• Designation: Director
• Email: contact@silk-lab.co.uk
• Postal: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Contacting Us

If you have any questions about this Cookie Policy, please contact us at contact@silk-lab.co.uk.

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